You carry insurance coverage because you want to know that you are protected against liability if someone is unhappy with your work or that you will be able to obtain coverage if damage happens that interrupts your business.
When an insurance company sets up a policy with you, it should be with a direct understanding of how that policy works and what it includes. You should have information on your coverage limits and an understanding of how long the process to obtain coverage will take if you make a claim.
Unfortunately, some insurance companies will delay a first-party claim hoping that you will drop the claim.
When you make a claim, keep an eye on the timeline
When you make an insurance claim, the insurance company only has a short time to review that claim. Insurance companies are required to take only a reasonable amount of time to review your claim and get back to you. If the company continues to delay service by not answering calls or responding to your claim, then you may be able to hold the insurance company responsible for those actions.
When your own company suffers losses because your claim is denied or delayed, it’s worth looking into your legal options to determine if there is a way to move forward and get the compensation you need.
Get to know the legal requirements of your policy
When you’re dealing with delays, one of the things you can do is to go over your insurance claim with your attorney. Go through the policy and pull out the important details, such as turnaround times that were previously mentioned or discussed and reasons that the insurance company may deny what seems like an appropriate claim.
By doing this, you’ll be able to see if there is anything in your claim that is really holding up the review or process of getting the payout you believe you deserve. If your claim meets the requirements of your insurance policy, then you can also push to have the insurance company respond by having your attorney reach out or advocate for your rights during the claims process.